Tuesday, 20 August 2013

The Wall > In the right career? Thirty ways to know you are a digital marketer

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In the right career? Thirty ways to know you are a digital marketer
20 August 2013, 12:46PM

laptop mobile tabletWhen I look up 'digital marketing' in the dictionary (online, of course) I get a standard definition, one that may be familiar to people who aren't currently working in the space:

NatWest uses Vine to answer customer queries - even ones about cheques
20 August 2013, 12:29PM

natwest vineI imagine I’ll live the rest of my years without writing another cheque - partly because I’m a modern kind of person and partly because I have no idea where my cheque book is. So I’m intrigued that NatWest has found a way of using Vine to answer customer service questions, but that it is employing it to explain, among other things, how long cheques take to clear.

Taking the guesswork out of content marketing
19 August 2013, 11:07AM

maxi muscleContent marketing is the marketing tactic du jour. Like social media marketing, WOM marketing and good old-fashioned leaflet drops, content marketing is another way to get people talking about a brand and, if executed correctly, it can produce fantastic results. When you create content that your audience responds to positively, you can exponentially increase the number of people people talking about your brand, how much they link to you and how much they buy from you.

Turning advertising into a service: brands must embrace the hyper-visual landscape
19 August 2013, 10:39AM

pinterest logoThe retail space has changed dramatically over the last few years as shopping has transformed from a physical to a predominantly digital activity. Now, according to research from The Office of National Statistics, 72% of internet users do their shopping online, which equates to nearly 26 million people in the UK alone. A huge number of consumers now bypass the high street altogether, meaning that brands have had to adapt their strategies to make sales across digital. Staying competitive in the online retail landscape requires a fresh approach and in order to stay ahead of the game, brands must constantly innovate using an omni-channel offering.

Can the NHS really teach us anything about customer service?
19 August 2013, 8:13AM

NHS LogoThe NHS announced the launch of its new 'TripAdvisor' style feedback system for patients last month, for the first time allowing its customers to quickly and painlessly give frank, honest reviews of the service they receive at hospitals around the country.

Top 10 cutest videos of the year so far
19 August 2013, 7:00AM

So far, 2013 has brought us all manner of squeal inducing nuggets of animal awesomeness; from sad kitties to noisy frogs, dancing dogs, and even a wee squirrel with an identity crisis.

Tech ladies of London wine, dine, and talk startups with TableCrowd
16 August 2013, 2:31PM

Screen Shot 2013-08-16 at 15.29.53Shoreditch’s Google Campus cafe is normally filled to bursting with entrepreneurs and their teams furiously coding, creating, and chugging coffee. Wednesday evening was an altogether more refined affair though, as female journalists and entrepreneurs involved in the the London start-up scene came together for a glass (or two..or three…) of wine and a Spanish-themed meal.

Social Butterfly or Everything Tech? The rise of the Always On consumer
16 August 2013, 10:18AM

digital guyOver the last decade, the advent of social media, the proliferation of the latest smartphones and tablets, and access to limitless data regardless of location has seen consumers become more connected than ever before. Smartphone penetration in the UK has now exceeded 51% of the population, and data from Experian Hitwise showed that 25% of all product searches driving traffic to retail websites over Christmas 2012 were for tablet devices.

Marmite ad suffers viral neglect of its own
16 August 2013, 7:30AM

marmite-640It’s seems that no ad featuring animals can escape the fury of animal rights protectors – for some ads, understandably so.

But for ads like Marmite’s most recent, it seems that – whether this was a stroke of strategic genius on the brand’s part or not – people seem to violently dislike or defend the ad. There is no middle ground.

Creative may push product but great creative pushes boundaries
15 August 2013, 1:35PM

redbullStratos640Edward de Bono proclaimed, "Creativity involves breaking out of established patterns in order to look at things in a different way". And I imagine Apple meant much the same thing when they asked us all to "Think Different" back in the 90s.


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