Friday 9 December 2011

The Wall > Luxury social, X Factor, Twitter as the news and the new Twitter, Reputation management

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Social Media and Luxury: The Perfect Bedfellows
Lloyd Salmons
09 December 2011, 12:25PM

Burberry campaign starring Harry Potter's Emma Watson Alex Bowen, CEO of Oscar De la Renta, once said: "We could not have been more wrong in our expectation of the internet." This was his jaw-dropped response to selling an $80,000 dress online.

The X Factor: Social media is bang on the money, Week 9 [infographic]
Rachel Hawkes
09 December 2011, 12:07PM

X Factor Misha B· Little Mix still set to win (according to social media)

· Most popular during Saturday¹s show was Amelia Lily

· Average growth of fans during Week 9 performances 16,330

The semi-final of The X Factor went exactly as social media indicated it would; Misha B leaving the show and Marcus, Amelia Lily and girl band Little Mix forging ahead to Wembley this coming weekend.

How does Twitter drive the mainstream news agenda?
Jennifer Whitehead
09 December 2011, 10:40AM

Blackberry outage: a perfect Twitter storm

There've been several round-ups of the year in Twitter, but here's another piece of research looking at how much Twitter drove the mainstream news agenda in 2011.

We're familiar now with the habit of mainstream news reporting on 'Twitter storms' - either a story making the news because a lot of people are tweeting about it, or sometimes even making the fact that people are tweeting about it the story itself. Now the concept of the 'Twitter storm' has been taken to its logical conclusion by being given its own Beaufort scale. Sort of.

Is online reputation management really a 'Dark Art'?
Nigel Muir
09 December 2011, 10:25AM

Bell Pottinger boss Lord BellIt's ironic that Bell Pottinger - the guardian of many reputations - is currently dealing with its own reputation issue.

Reports suggesting Bell Pottinger could manipulate Google results to drown out negative coverage of Uzbek human rights violations and child labour have damaged the reputation of reputation management. Although the PR industry has a power to influence, this influence is limited. If the truth is dark and nasty, the truth will out eventually.

People don't want to interact with brands, but with people
Fredrik Sarnblad
09 December 2011, 9:53AM
Opinion: People are people, even in social media In the Digital Life survey from TNS released recently, we learn that almost two thirds of Britons don't want to interact with brands on social networks. The survey states that mountains of digital waste, from friendless Facebook accounts to microsites that no one visits are polluting the digital space. No surprises there.

New Twitter arrives as brands get enhanced pages
@gordonmacmillan
09 December 2011, 9:30AM

Twitter last night took the wraps off a new version of Twitter with a simplified design to make it easier to follow, connect with others, and discover something new.

It is a completely different look after five years of very little movement on Twitter.com. The changes take Twitter closer to Facebook and Google+.

Twitter tells advertisers followers are worth $2.50
@gordonmacmillan
08 December 2011, 12:59PM

ClickZ has bagged a copy of an email from the Twitter sales team to prospective advertisers, which sheds light on how much the social network is pricing followers at.

The memo says cost-per-follower (CPF) rates for Promoted Accounts run at between $2.50 and $4 while cost-per-engagement (CPE) for Promoted Tweets rates are priced at from $0.75 to $2.50 (“engagement” refers to clicks, favourites, retweets and replies).

Social brand value of world's top 50 brands revealed: Google rules [infogrpahic]
@gordonmacmillan
08 December 2011, 12:37PM

A report out today ranks the social media performance of the world's most valuable brands. It puts Google as overall clear leader with Disney, Apple, Starbucks, Blackberry and Coca-Cola as runners-up.

Blaming social media only points the finger at your customers
Dean Browell
08 December 2011, 11:09AM

Often the reaction to social media is one of immediate defensiveness as it no doubt threatens “traditional” media with its trackability and threatens the ever-elusive “brand health” with its loud, wild, open environments of communities you didn’t create.

Social media 'not to blame' for inciting rioters
@gordonmacmillan
08 December 2011, 10:08AM

The shocking news is in folks. Despite ministers and sections of the media pointing the gnarly finger of blame at social media during the riots in London and elsewhere in England it was not at fault.

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