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| | | | The direct marketing fraternity circled their wagons at the IPA this week for a celebration of direct creativity - so how come only two out of six campaigns put forward were by direct agencies? | | |
| | | | Reckitt Benckiser has kicked off the search for an agency to handle its global digital CRM business. | | |
| | | | Starbucks has hired Kitcatt Nohr Digitas to handle its customer relationship marketing account in the UK. | | |
| | | | E.ON, the energy company, has appointed EHS 4D to handle its £5 million direct marketing account. | | |
| | | | Virgin Media is set to unveil an addressable advertising service in the second quarter of 2012, thus beating its rival Sky to the punch. | | |
| | | | Facebook will have to gain users' consent before making any changes to their privacy settings and will now face 20 years of independent audits, as part of a settlement with the US Federal Trade Commission. | | |
| | | | Is there anything left to say about the John Lewis Partnership Christmas TV commercial? Perhaps. First there is the gag about what's in the box that the wee lad takes into his parents' bedroom on Christmas morning - his sister's head? | | |
| | | | A contest between six direct marketing creative directors to champion their favourite piece of direct creative finished with Sav Evangelou's choice of the Rom chocolate bar campaign winning the audience vote. | | |
| | | | With RBS, HSBC and Manchester United all planning their own social networks, marketers are split on whether customised platforms are a better option than Facebook, writes Sarah Shearman. | | |
| | | | Lida has won O2's estimated £24 million direct marketing account. | | |
| | | | IKEA is relaunching its Family loyalty scheme, as it aims to reflect its shift toward a more personalised approach. | | |
| | | | When it comes to customer loyalty schemes, marketers are starting from a position of strength, writes Simon Atkinson, assistant chief executive, Ipsos MORI. | | |
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