Wednesday 15 February 2012

The Wall > Social Brands 100: How we rank the brands; Guardian still leads as PoliticsHome editor shoots to top of Portland NewsTweet Index; Why Google Plus matters for your search strategy

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Social Brands 100: How we rank the brands
Maeve OSullivan
15 February 2012, 2:20PM

This post is provided by our partner Headstream, the social brand agency behind the Social Brands 100.

How do you measure one social brand against another? That is the challenge that we face as we put together the Social Brands 100 ranking, and because social media is a constantly evolving landscape, our methodology has to evolve as well.

Guardian Still leads as PoliticsHome editor shoots to top of Portland NewsTweet Index
@gordonmacmillan
15 February 2012, 12:13PM

PR firm Portland has released its second NewsTweet Index, which has propelled PoliticsHome.com editor, Paul Waugh (@paulwaugh), to the number one spot in the top 50. Waugh is also the only journalist in the list not from a major media group.

Why Google Plus matters for your search strategy
Marc Blinder
15 February 2012, 10:53AM

In a recent webinar for brands and agencies on the impact of Google Plus on search, we polled over 470 attendees to see how they're using the new(ish) network. Around 60 per cent of brands we polled have a page, but in very early stage. Around the same number thought it would impact their search strategy (and around 35 per cent didn't yet know enough about Google Plus to know how this impact would manifest itself).

When is Media not Media? When it's Social media
@gordonmacmillan
15 February 2012, 10:27AM

Social media wagon is packed full of mediaInteresting piece by Nick Bailey, a creative director at digital agency AKQA Amsterdam, on why he thinks social media isn’t really media at all.

He makes a lot of good points, but I think he is also wrong as he falls into the trap of trying to directly compared traditional media and social media and of course they are different in a great many ways.

Social Customer Service: the Top Ten Essentials
Steve Richards
14 February 2012, 3:56PM

Everyone's talking about social media and customer service. We've put together our top 10 things to do if you're getting into social customer service.

From listening effectively, to being properly resourced, responsive and ensuring that your social media is joined up with other parts of business. Any we've missed?

Obama talks hashtags as White House pushes #40dollars campaign
@gordonmacmillan
14 February 2012, 3:50PM

It shouldn’t be a surprise, but it is when you hear President Barack Obama telling Americans that they need to get online and tweet using the #40dollars hashtag to remind law makers what the loss of $40 means to them. That’s social media from the top.

Want your relationship to last until next Valentine's Day? Then don't tweet about it
Kate Bussmann
14 February 2012, 12:07PM

Last week, Twitter published some handy ideas of how you could use the site to do something romantic for Valentine's Day. "Ask friends and family to share adorable pictures from the past," they suggested. "Finally proclaim your affections to a crush (extra points if it's in a song)," they dared.

Samsung wins Twitter's first Ad Scrimmage as hashtags take hold
@gordonmacmillan
14 February 2012, 9:48AM

Samsung Mobile Super Bowl ad - Thing Called LoveAt the end of the Super Bowl last weekend Twitter launched its first-ever Ad Scrimmage competition and for a week following the game users voted via Tweet for their favorite Super Bowl ads.

Was James Joyce a copywriter ahead of his time?
Jeremy Garner
13 February 2012, 6:28PM

Everything is becoming more complicated.

It's a given that consumers are spending less time on more tasks, giving everything less attention, and generally skipping around loads of subjects at any one time on Twitter, Facebook, TV, email, text and a thousand other digital touchpoints.

How Whitney's Houston's death broke on Twitter beating the press
Polly Becker
13 February 2012, 3:27PM

The sad news that greeted many of us on Sunday morning as we read about the death of Whitney Houston happened first on Twitter.

The first tweet came from a Twitter user named @ajadiornavy, which was retweeted 48 times: “omgg , my aunt tiffany who work for whitney houston just found whitney houston dead in the tub . such ashame & sad”.

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