6 Steps to Social Media Customer Services Success Brands can no longer ignore the need to offer customer service in social spaces. Download this report for free and learn how to strategically evolve your social customer service initiative. Download the report here.
| Also in the news | | | | | | Sir Jony Ive revealed his vision for Apple's iOS7 operating system on 10 September, and the company's senior vice-president of design's vision of the world is flat, writes Adam Powers, head of user experience and a partner at BBH London. | | | | | | | Jeff Dodds, the chief marketing officer of Virgin Media, is to leave the cable and TV provider in early 2014, after helping the business integrate into Liberty Global. | | | | | | | Felix Baumgartner's space jump was "possibly the most ambitious and daring marketing stunt of all time", according to Red Bee Media's creative chief, Andy Bryant, who said advertisers should take tips from broadcasters. | | | | | | | Zaid al Zaidy, McCann London's chief strategy officer, said today that online video advertising has not yet reached its maturity, and brands and advertisers "are going to see video explode again" in the coming years. | | | | From the blogs
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