6 Steps to Social Media Customer Services Success Brands can no longer ignore the need to offer customer service in social spaces. Download this report for free and learn how to strategically evolve your social customer service initiative. Download the report here.
| Also in the news | | | | | | Google has made a habit of naming each of its new Android operating systems alphabetically after something sweet. | | | | | | | The latest viral video hits from Abercrombie & Fitch, Audi and Gillette. | | | | | | | British Gas has created a brand called Hive to house all its internet-enabled technology products and will launch the first Hive-branded product next month. | | | | | | | Asda has been forced to withdraw a "Mental Patient Fancy Dress Costume" from its website, after facing criticism on social media sites. | | | | From the blogs
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