Friday 18 May 2012

Digital PM - A million dollars isn't cool. You know what's cool? $19 billion

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Facebook IPO: A million dollars isn't cool. You know what's cool? 19 billion dollars
Charlotte Henry
18 May 2012, 10:00AM

Facebook's Mark Zuckberg: set to reap $19 billion from Facebook IPOToday Facebook debuts on the Nasdaq stock market in the US at $38 a share and will be valued at $104bn, netting Mark Zuckerburg $19bn. Yesterday we heard that Pinterest could be valued at $1.5bn. Recently, iPhone app Instagram was bought by Facebook for $1bn.

Journalists tweeting less with 25% drop says latest NewsTweet Index, Sky News big faller after Twitter policy change
@gordonmacmillan
18 May 2012, 7:38AM

The number of tweets posted by journalists from UK media outlets fell by almost 25%, according to the latest NewsTweet Index from PR firm Portland, with big falls at Sky News, which could be linked to its controversial social media guidelines introduced earlier this year.

I wouldn't invest in Facebook. Would you?
Mark Rock
18 May 2012, 7:30AM

It’s the question on everyone's lips today - would you invest in Facebook? As the company finalises its IPO price ahead of its market debut on Friday, the general consensus is a positive one - early reports show a huge amount of interest in owning a tiny piece of Facebook's 900-million-user success story. Predictions suggest that the share price could push valuation up to $104bn - according to the Telegraph, this makes it more 'valuable' than both Disney and Ford.

Arsenal king of Twitter followers but not engagement [infographic]
Sean Walsh
17 May 2012, 3:43PM

Arsenal topped the Twitter Social Media league with nearly 1.5 million Twitter followers (also the 3rd highest worldwide for a football club) in May. However, having the most followers doesn’t necessarily equate to being the best. Manchester City were this month’s champions both on the pitch and in the social media world.

Ahead of IPO: Facebook isn't working for marketers, says report
@gordonmacmillan
17 May 2012, 3:00PM

Facebook isn't working for marketers, says ForresterTomorrow is IPO day for Facebook and as it goes to the market, with a valuation of $104bn, there are a raft of stories circulating about problems with its commercial operation.

Are cookies even fit for purpose?
Sam Fenton-Elstone
17 May 2012, 11:44AM

The impending EU e-Privacy Directive has brought renewed focus on the humble cookie, but whilst the subject of how to comply with the new law has caused much debate amongst agencies and marketers.

Cabinet Office launches social media guidance for civil servants
@gordonmacmillan
17 May 2012, 10:26AM

This is worth a read. The Cabinet Office has published guidance for civil servants on the use of social media as well as tips for government Departments on how to overcome the technical barriers to civil servants accessing the internet and social media channels.

Pinterest raises $100m from investors as value soars to $1.5bn
@gordonmacmillan
17 May 2012, 9:21AM

Pinterest, the online notice board, has added another billion dollars to the value of social media as it raises $100m from investors and picks up a valuation of $1.5bn. The valuation is more than a seven fold increase on the $200m it was valued at the end of last year.

Music and film magazines top Twitter engagement chart
Scott Thompson
17 May 2012, 8:27AM

The NME is the leader of the music pack when it comes to social mediaThe growth of social media usage is by now well known and well documented. But publishers and broadcasters are also increasingly interested in building a social media presence.

For media brands who are used to talking to large audiences, a platform like
Twitter seems to provide new opportunities to create deeper levels of engagement and loyalty, as well as to reach wider audiences through word of mouth and 'earned' media.
So, to see how different types of media owners are performing, at Starcom MediaVestGroup London we have been using Echo (our suite of social media analysis tools) to take a look at a number of different titles across four categories to see what they were doing on Twitter? and how their audiences were reacting.

Customers getting VIP service with social media compared to traditional call centres
Charlotte Henry
16 May 2012, 1:53PM

Call Centre : Social media VIP service more popular than traditional call centersBrands are becoming ever more sensitive about how they are perceived online – nobody wants to become the latest Addison Lee.

This has led to them become more receptive to responding to complaints and queries posted by consumers in social networks. A new study by Fishburn Hedges shows that 65% of those polled felt social media was a better way to connect with a company than the traditional call centre. Only 7% thought they were worse off using social.



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