6 Steps to Social Media Customer Services Success Brands can no longer ignore the need to offer customer service in social spaces. Download this report for free and learn how to strategically evolve your social customer service initiative. Download the report here.
| Also in the news | | | | | | Commuters from across the country are being invited to test their Scrabble skills by tweeting out the best words they can come up with based on seven randomly selected letters displayed in the nation's train stations. | | | | | | | Virgin Media has launched an interactive online series called 'On The Line' through its Virgin Media Pioneers website. | | | | | | | Cheil UK has appointed Jon Buckley, the digital director of Mesh Marketing, as its first head of social to boost its social credentials. | | | | | | | BT and BSkyB's pay-TV marketing war has prompted ZenithOptimedia to upgrade its UK TV adspend forecast to 2.9 per cent year-on-year growth for 2013, after predicting a flat market as recently as June. | | | | From the blogs
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