Promotion: 6 Steps to Social Media Customer Services Success Brands can no longer ignore the need to offer customer service in social spaces. Download this report for free and learn how to strategically evolve your social customer service initiative. Download the report here.
| Also in the news | | | | | | Ryanair has rolled out a social-media campaign that asks consumers for ideas about how it can improve its customer service. | | | | | | | It's time we stopped talking about data and started focusing on the insights it can deliver, writes Jamie Bell, creative partner, VCCP me | | | | | | | Almost one third of consumers read tablet editions of magazines "cover to cover" and few jump around apps using interactive tools, according to research from Hearst Magazines UK released to Media Week today. | | | | | | | Angela Ahrendts, chief executive of luxury brand Burberry, is leaving the FTSE 100 company after a decade to become Apple's vice president of retail and online stores. | | | | From the blogs
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