6 Steps to Social Media Customer Services Success Brands can no longer ignore the need to offer customer service in social spaces. Download this report for free and learn how to strategically evolve your social customer service initiative. Download the report here.
| Also in the news | | | | | | Car dealer webuyanycar.com has responded to a Twitter spoof by creating a website offering to purchase toy cars, webuyanytoycar.com. | | | | | | | Facebook usage among teenagers has reached a plateau as they turn to YouTube, Twitter and Instagram, according to a five-year study by Amaze. | | | | | | | A recent report from eMarketer and Starcom Mediavest Group estimates that digital advertising will account for almost 25% of all global ad budget spent in 2014, with around $117 billion (£72 billion) spent on digital ads worldwide in 2013, up 13% yea... | | | | | | | Three quarters of online publishers expect programmatic trading to increase in the next 12 months, according to research that will be presented at the Association of Online Publishers conference on Thursday 3 October. | | | | From the blogs
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