A data model for the digital world | 30 August 2012, 2:36PM | The most sophisticated of today’s enterprise marketing organisations should have the basic infrastructure in place to effectively measure the customer journey. As customer information is assembled across multiple communication channels, organisations have discovered that having the full customer journey and understanding it are two entirely different things.
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How has social media impacted on charity comms? | 30 August 2012, 10:03AM | I recently had the opportunity to catch up with Verity Pillinger-Cork, Web and Digital Marketing Manager for RNIB(Royal National Institute of Blind People), to discuss how the charity is using social media to connect with those in need of information and support, and its assortment of stakeholders including carers, fundraisers, sponsors and donors.
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Why I mislike the "digital native" | 30 August 2012, 7:35AM | According to Wikipedia a digital native "is a person who was born during or after the general introduction of digital technology and through interacting with digital technology from an early age, has a greater understanding of its concepts".
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Twitter hashtags are the new political slogans | 29 August 2012, 2:40PM | Four years is a long time in politics and it is even longer in social media. As the Republican National Congress gets underway there have already been more Tweets about this week’s gathering than during the entire week of the 2008 Republican convention.
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What do consumers use different social sites for? [infographic] | 29 August 2012, 12:30PM | Interesting social media research from media Universal McCann London, part of its Wave 6 report, that highlights what consumers are using various social media sites for. The research makes the point that it is important for brands to understand that consumers use a huge range of social media platforms, and that each one fulfils a very specific need.
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Has the shine worn off of daily deals websites? | 29 August 2012, 8:34AM | The latest dip in the Groupon rollercoaster suggests that the shine of the daily deals market may well and truly have worn off, for investors at least. Last week its share price was at a new low, down 70% from its IPO price and they have continued to fall even further since. Last night they were down to just $4.37 a long way from its $20 IPO price.
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